Customer Communications Management

Outsourcing means our clients can access excellent people and technology without the overheads and complexities of in-house facilities: Simplifying Business. Customer Communication Management is our core business at Fuji Xerox Document Management Solutions.

We understand the complete communications lifecycle so our solutions add value to the processes that occur both before and after content creation. Taking advantage of our scale means the distribution task becomes more effective, measurable and efficient.

The ability to provide dynamic and flexible document composition is a core component of a Customer Communications Management (CCM) strategy. Our document composition service is able to deliver to your customers via their channel of choice, and dynamically manage their channel preferences. We fully integrate emerging delivery channels including mobile, video and social media.