The Fuji Xerox certified Quality Management System is founded on providing client satisfaction and continuous improvement.

All employees are actively encouraged to participate in and support the client focused initiative embodied in our Quality Management System. Quality is everyone’s responsibility at Fuji Xerox.


Our Quality Management Framework

The Fuji Xerox Quality Management System is designed to achieve the following business objectives:

  • Understand, meet and exceed the needs and expectations of our employees, customers and shareholders,
  • Continuously improve our business processes,
  • Develop the skills of our employees to more effectively manage, perform and verify business process,
  • Encourage leadership and accountability for quality at all levels,
  • Create a team commitment to quality,
  • Address non-conformances and implement corrective and preventative action measures in a timely manner, and
  • Conduct regular assessments of our procedures and practices to maintain compliance with ISO 9001:2008 and focus on continuous improvement.

The Quality Management System recognises the fact that, in some circumstances, client process requirements will, at times, need to take precedence over generic Quality System procedures and forms.

Throughout the system, authority levels have been set to allow selected functions to develop and control client specific instructions and forms.


For more information about our Quality Systems please contact us.